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Saikosounds -- very unimpressed!


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Guest lifeform

I live in teh midwest of the US and i've overed from saikosounds maybe 5 times? Each time i'd get them within a week span... Sometimes as short as 4 days... Psyshops nice too... But alot of the $hit is "unavailable" which is dumb... But oh well. Goodluck on your scavange for psymusic retailers.

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Guest rx7style

It seems that I'm just the unlucky one. I order most of my EP's from psyshop, and I never have waited MORE than 2 weeks and 4 days -- that was the longest. And I didn't pay any extra for shipping; that's what bothers me the most. And the fact that this was not one but TWO orders I made from Saikosounds [about 3 days apart] that still have not arrived. I don't think there's any excuse for that. I talked with Saikosounds yesterday and they assured me it would arrive by tomorrow... we'll see.

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Guest peacefulwarrior

I thought I would just give my experience. I also ordered from saikosounds and it took over a month to get to me. But there were no other problems with the three cds I ordered. BTW I live in Arizona in the USA and I have no idea how it is for other people in my area. I have heard that psyshop generally does a better job as far as getting your cd's to you fast. Anyway of course you get mad when you pay extra money to get your cds faster and it takes a hell of a long time. But perhaps they generally do a good job and we have just been unlucky. Anyway good luck to all of you.

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Guest Icydeus

Tuesday, I've ordered five albums from psyshop ( IM, Tandu, Space Cat, Pleiadians & Shpongle ) and I've received them one hour ago !

I'm totally satisfied !

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Guest beuh-air

here are the bests sites to order trance cds:

- www.psyshop.com

- www.chaosexistence.com (based in usa)

-www.chaosunlimited.org.uk (based in england)

 

i also had lots of problems with saikosounds... so i usually use these 3 sites to get what i want

 

peace

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Guest SAIKOSOUNDS

Hello rx7style

 

Perhaps you could contact us regarding your problem since we have no idea who you are. We have not received any query about a delayed shipment to Canada except for one person who is concerned about not receiving his order after 7 days by airmail, nor we have not told anybody that their shipment will be delivered tomorrow.

 

Further, we have never heard of any shipment sent by courier which has taken a month to be delivered. We use DHL, which has very detailed online tracking, for courier shipping to Canada, and the longest time we are aware of it taking was 1 week to a very remote location. Almost all courier shipments are delivered after 3-4 working days or less (1-2 days is not uncommon). If a serious delay were to occur which was the fault of the courier company or Saikosounds then we would refund the difference between courier shipping and airmail shipping.

 

Thanks and best wishes,

www.saikosounds.com

info@saikosounds.com

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Guest Hank Hahn IV

Saikosounds has always been on top of things. I place a large order once every couple of months and always receive my shipment in 3 days, MAXIMUM. Once, DHL (the courier SSounds uses) shipped my 30-some odd CD's from Hong Kong to Phoenix, Arizona in about 36 hours. That's under 2 days for half way around the world!

 

I order by email. I use other shops to see what's out there and use their Real Audio samples and reviews. Psyshop is great to see what the latest on the market is. I pick up a rarity from chaos existence/unlimited and i order San Francisco artist releases from Spectralpsy. (they are based near there). Saikosounds price is unbeatable and i'll always order the majority of CD's i want to own from them.

 

If some people are not clued in... Online psytrance stores are not completely about competition. They are trying to get this beautiful music out to all of *us* at an *affordable* price and places like Spsy, Chaos, Psyshop and especially Saikosounds do an outstanding job. I say order from where ever you feel comfortable, but all these places are reliable and suit different types of buyers. If you have to have the latest ASAP, use psyshop or Spsy. If you can wait a bit and want the best price, use Saikosounds. If you want more diversity in your shopping selection, check out chaos existence.

 

There is no reason for any of these businesses to attack one another or blow off customers. There is not one person operating these movements that will not listen to a concerned consumer and *do something* about it.

 

Kudos to the Saikosounds crew...

 

-Hank

np: Boards of Canada

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Well,I must say I'm shocked to read this considering it's the exact opposite of my experience.I've been ordering large quantity's(up to about 20 item's at a time) of music from saikosounds now for over 12 months on a fairly regular basis(approx. every 3 weeks) and have found them to be RELIABLE,CHEAP(the cheapest),FAST(2-3 day delivery to south australia)and very FRIENDLY/HELPFUL...............so i think i'm more than a little suspicious as to the authenticity of the above original post................as far as unpleasant experiences go, well i've only had one of them and that was when I didn't receive a 7 CD shipment from psyshop(still waiting for it 6 months later!)and the people at psyshop didn't want to know about our problem,i thought a reasonable thing for them to do would be to offer us the same cds again at cost price,but they chose to ignore our emails instead!

 

anyway I just needed to say that if it weren't for the reliability of saiko i probably would have given up ordering over the internet somtime ago...............thanks Saiko.....I'll send in my next order soon ;-))))))))

 

ps.Hank............Saiko do get some things in BEFORE the other shops!

 

Jerome

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Guest SAIKOSOUNDS

Hello rx7style

 

Once again, please could you contact us so that we can try to resolve your problem.

 

Thanks

www.saikosounds.com

info@saikosounds.com

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Guest Sigbjoern Revheim

I must agree with Jerome, I'm also a little suspicious as to the authenticity of the original post (maybe rx7 is a troll? I'm always suspicious of people not using their full name).

I have ordered 40 packages from Saikosounds the last 6 months and all of them were very good packaged and were received quickly. I live in Norway and have used priority airmail as shipping and have received all my packages within one week. The fastest package was received after two days. They even notified me when their post office had to close because of a typhon in July, that is what I call customer service!

 

Sigbjoern

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Guest Hank Hahn IV

yes, they do get some things before others.... where else can you even purchase Equinox releases (which are usually some of the highest quality on the market) besides techno.to ??? ;)

 

i'm a waiter though... so, i don't care who has what first because there is SO MUCH good music out there than to crave the latest every month.

 

-Hank

np: Digital Mystery Tour

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Guest rx7style

Saikosounds...

 

The solution to my problem is to continue to wait. If you can't find out who I am, that's a VERY good thing. I value internet anonymity very highly, as I don't want every passerby knowing my personal information -- like my real name, ways to contact me, etc... I would hope that the information you've obtained from this site does NOT tell you who I am, and who made orders at your place of business. Also, I do all of my music ordering through a company, and don't use my home address or personal information. You are insinuating that this situation is NOT REAL because you've been unable to find records of any order to Canada fitting the description I gave in my post. Who told you that the order was going to my house here in Canada? -- that's not good business conduct to post your assumptions on such things in a public forum, and I may not order from your company again because of this. There is one thing I know for sure... you have my money, and I have no music. I have been waiting now for over 3 weeks. I have ordered from you numerous times in the past couple of years, and NEVER have I received an order on time as specified by your shipping information. This is why I posted "Saikosounds - Very Unimpressed", and I am well within my rights to do so. I'm very disappointed that you would take this business matter into a public forum making my situation look inaccurate, or non-existent just to defend your image. Just because X amount of people get their orders in 3 days doesn't mean everyone will, and I certainly have not.

 

I have been talking with someone in your company in the sales/info department I assume, and he assured me that my order(s) should have arrived by the end of this week. They did not. I believe his name was Hiro, or Hoja or something like that -- I didn't write it down.

 

Thank you for your valuable time.

 

And for those of you who think that because I'm not using my real name I'm a troll, keep your comments to yourself. Your assumptions are inaccurate, and aren't needed.

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Guest rx7style

Saikosounds...

 

The solution to my problem is to continue to wait. If you can't find out who I am, that's a VERY good thing. I value internet anonymity very highly, as I don't want every passerby knowing my personal information -- like my real name, ways to contact me, etc... I would hope that the information you've obtained from this site does NOT tell you who I am, and who made orders at your place of business. Also, I do all of my music ordering through a company, and don't use my home address or personal information. You are insinuating that this situation is NOT REAL because you've been unable to find records of any order to Canada fitting the description I gave in my post. Who told you that the order was going to my house here in Canada? -- that's not good business conduct to post your assumptions on such things in a public forum, and I may not order from your company again because of this. There is one thing I know for sure... you have my money, and I have no music. I have been waiting now for over 3 weeks. I have ordered from you numerous times in the past couple of years, and NEVER have I received an order on time as specified by your shipping information. This is why I posted "Saikosounds - Very Unimpressed", and I am well within my rights to do so. I'm very disappointed that you would take this business matter into a public forum making my situation look inaccurate, or non-existent just to defend your image. Just because X amount of people get their orders in 3 days doesn't mean everyone will, and I certainly have not.

 

I have been talking with someone in your company in the sales/info department I assume, and he assured me that my order(s) should have arrived by the end of this week. They did not. I believe his name was Hiro, or Hoja or something like that -- I didn't write it down.

 

Thank you for your valuable time.

 

And for those of you who think that because I'm not using my real name I'm a troll, keep your comments to yourself. Your assumptions are inaccurate, and aren't needed.

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I have ordered perhaps 20 times from Saikosounds, and have *never* had any problems with any of the orders. I live Washington state, USA, and shipments always arrive very quickly and without damage or mistakes.

 

From my first order shortly after they opened - when they didn't know me from a hole in the wall - to my latest order (which arrived in 4 days as usual) they have always treated me with utmost respect, and I truly feel valued as a customer.

 

Rob and Miho have always been more than happy to hold items for me and stay very patient with my whims ("oh wait, nevermind, don't hold that one"), and I will continue to shop there due to their kickass prices and service.

 

I'm not really sure what may have happened to your order, RX7 - maybe the mailman decided he needed some new trance?

 

I'm sure that if you contacted someone at Saikosounds using their info@saikosounds.com address they would be more than happy to help you out. I see that they have even posted concern for your issue above ( - that shows me they definitely care about their customers.

 

--Marsh

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Dear rx7style!

 

As I see You are the only one who "have problem" with Saikosounds. It's quite interesting. Hiding Your real name? I found Saiko the most friendly shop I've ever meet. Fast response and if I asked for something they never said no. And order as noname? Then who has the address to send? Who is the owner of VISA card?

 

And Saikosounds still rules!

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Guest rx7style

Dear "danger" from Budapest Hungary,

 

Am so "dear" to you that you address me as such? What's your real name? Why don't you post the name written on your VISA card, and what about your address, can I have it?

 

You obviously didn't read any of the posts, or poor literacy skills prevented you from understanding them correctly. There are others who have had "issues" with Saikosounds. The "hiding real name" issue you brought up again just like some others? I keep my private life private, especially from the Internet. I never said I ordered from SS as "noname", and I don't have to tell you anything about VISA card ownership and the recipient’s address I used...

 

For those who have had success with Saikosounds -- fantastic. Keep ordering from them, and continue to get great music! I have always had problems with my orders regarding shipping time, and this is the first time I’ve voiced concern. I never said anything about the quality of customer service, the packaging, or anything else. Just because you and others have had great success with this company doesn’t mean that I have. Is that too hard to understand? Please READ people.

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Guest neomenia

hi rx7style.

(changed from canada to japan server, hehehehehe, nice trick)

 

probably u remember me offering u vynils and cds with minimum tax charges. sorry didn't sent you (yet) the list.

probably i'll be a good 2nd retailer for u, 'cos i always buy in Saikosounds and never, ever, had a problem. (from 3 to 10 natural days).

 

bad thing that happened to you. i guess if you trust your money to a company, it's enough reason to trust name and a P2P relationship that could help u solve faster your problem.

 

did u try using the dhl number of your order and their tracking service?

 

ask Rob or Miho for it, i know for sure they will be pleased giving it to u!

 

maybe customs in u.s.a. has delayed it, or it's in a hold period in u.s. customs?

 

or maybe you'll have to ask dhl why they don't have delivered yet?

 

anyway, i want to tell you (and others) that everyone has differents kinds of lucky:

 

1 -> i have put 2 on-line orders and 3 mail orders in psyshop and i'm still waiting a reply, not to mention the charge or the cds.

2 -> 2 "lost" orders from labels on-line orders (rhinos & spiritzone)

and i'm not making a hell of it.

 

but that's life (i guess).

 

maybe u should not complain more here and try to locate the package. e-mail them and use a more personal contact, they're nice people trying to do right bussines and will help u.

 

a big lets-all-act-like-brothers Bom

 

 

: }

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well here it is rx7

you are a liar .you know it i know it we all know it .so instead of perpetuating the lie further why dont you just let it go .saikosounds has done nothing wrong to you yet you wish to hurt them .you hide your real email yet you give a stranger your credit card #,i dont think so .you spoke to a guy called himo?no that would have been a girl called miho .another lie .lets face it you never ordered anything from them you are just trying to discredit them for your own reasons .maybe you own an online record store and are unhappy that you have lost business .whatever your reasons you are only hurting yourself in the long run because the truth will prevail.

om.

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Guest Elysium Project

God people leave rx7 alone. I am sure he speak the truth. Just beacuse he have had bad experiences and post it here does not give you the right to step on him and call him a liar. It seem to me that too many of you people will defend everything as long as it have something to do with our scene. Wake up. Not all things in this scene is good and working.

And I fully agree with rx7 that it is stuoid of saikosounds to defend their image here. They should rather conduct their business the right way and get his shipment sorted out.

Anyway I have never had any problems with them - I have never oredered anything form them - I might try it out soon - just to see if they are so good as you say and also because I need my old albums back - they got stolen from me In London.

 

So people chill.

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Guest honest fella

Saiko is awesome....I always get orders as fast as ever, and the packaging is the best, so neat....

 

perhaps this guy should be checked out....we don't need badmouthing people in Psytrance, they can stay in other sectors....

 

Saiko sounds is top notch.....

 

Hail!

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