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help with online ordering


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hey guyz!!

 

well i recently made a nice order and still haven't recieved them yet. Im sure no-ones been in my letter box to steal them cuz i tell my mum to get the mail as soon as it arrives, everyday.

 

So possibly its lost somewhere on the way, i just want to know what the procedure is when something like this happens. Do i contact my creditcard company first???

 

Please help me i really want my cds, have been stressing me out full-on.

 

Thankx heaps.

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Who did you order them from, and what shipping method did you chose? Courier or Airmail? First you should contact the store you bought them from - often they'll have ways of tracking down the package from the other end. How long ago did you order it? If it's being shipped via airmail it can take up to two weeks to get to you.

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Guest Goagabba

Yeah, don't contact your creditcard company first, give the retailers a mail, and if their a decent company, they will have a look for you. If they cannot determine where the package is, they'll prob advise you to wait for another week or so, and if it still hasn't arrived by then, they should prob send out another oder for you.

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Dude, maybe your package got stuck on customs! That happened to me twice and i only received a notification from them about 2 weeks later!!! So, that's probably what happened. Take it easy, don't stress!!!

 

Bye. :-)

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thankx fellas for ur replies, yeah i ordered from psyshop via priority airmail, will give it another week then, before i start contacting them.

 

Jaimz, yeah its been a little over two weeks now, but psyshop have never been this slow before and i make orders on a monthly basis. Don't worry i order from saiko as well and they are fantastic.

 

cheers!!!

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