Aspartic Posted May 20, 2015 Posted May 20, 2015 Hi all, yesterday I received Etnica live in Athens 1996 from Psyshop. It's a double cd, but only CD1 is in the case. CD2 is simply missing. Of course this is a problem with packaging in the factory or so ... But do you have any experience i nhow Psyshop handles these sort of errors after sale? Send them a mail yesterday, but waiting for a reply now. edit: I meant Psyshop.com instead of Psyshop.org Quote
franki Posted May 20, 2015 Posted May 20, 2015 I've not had that problem from them. (I did once from Arabesque and they sent a no quibble replacement straight away.) Once had a damaged CD from Psyshop. I contacted them and they asked me to return it. I did and a replacement was with me before too long. No worries here. Quote
Goa-Head Posted May 21, 2015 Posted May 21, 2015 Once I got the best of X dream with both CD1 in it. Ralf (person behind psyhop) instantly replied agreeing to send another but wouldn't pay my postal fee to return it back. No big deal, was happy the same. Quote
Psychedelic Alien Posted May 21, 2015 Posted May 21, 2015 Same, I once had a smashed pack, and they instantly replaced it Quote
Goa-Head Posted May 21, 2015 Posted May 21, 2015 Draeke would be amused to know his CD had one missing Quote
Aspartic Posted May 21, 2015 Author Posted May 21, 2015 Just got a reply from psyshop that a replacement has been shipped. Would be great! I'll let you know. Quote
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