Lab37Records Posted June 25, 2020 Share Posted June 25, 2020 (edited) Hello everyone. First and above all , we wish to thank our customers for your kind support. Here we will be posting content regarding our work , updates , new releases and so on. We are a small local business based family company. We have two releases available now which are: 1-Doc Von Ooze - in Vitro (Available in "12 + Digital) 2-VA-Journey Into Acid (Available in "12 + Digital) If you don't collect Vinyl you are welcome to purchase our releases in Digital format. You can also buy the tracks you like the most by selecting track -> buy track. We also have some T-shirts available which you can purchase directly from us. If you do , we will get them for you , or you can just simply follow the links so you can purchase them directly from our suppliers and other businesses we kindly support. PLEASE NOTE: For the moment we are not accepting orders for "12's as our Vinyl Manufacturer needs time to retool the Vinyl Machinery. When the machine is fully re-serviced , we will announce it and we will be more than happy to accept new orders. Customers that made their orders this past week : PLEASE DO NOT WORRY as your orders were completed and your records are on their way! Oh and before we forget , here's where you can reach us : https://lab37records.bandcamp.com/ Edited June 25, 2020 by Lab37Records Quote Link to comment Share on other sites More sharing options...
Lab37Records Posted June 26, 2020 Author Share Posted June 26, 2020 Hi everyone. Just a small tiny update: We removed the T-Shirts as we decided to focus on the Music entirely. As for the Vinyl production , no updates yet but we are on top of the situation. We understand this can be frustrating for new customers that wish to purchase the Vinyls so we please ask and thank you for your patience. We will return when we get the green light from our Manufacturer and let everyone know when the Vinyls are available. Thank you. Quote Link to comment Share on other sites More sharing options...
Lab37Records Posted June 28, 2020 Author Share Posted June 28, 2020 Greetings everyone. As Vinyl Production is stalled at the moment , we have decided to make our releases available on Compact Disc. Releases on Compact Disc are available now and ready to ship at any time so feel free to place your order if you wish to own these albums in this format. We will also add ''Journey Into Acid'' in Compact Disc very shortly , so just keep checking! Thank you for your visit and wish you all a pleasant Sunday. /Lab37 https://lab37records.bandcamp.com/ Quote Link to comment Share on other sites More sharing options...
Lab37Records Posted July 7, 2020 Author Share Posted July 7, 2020 Hi everyone! New update. Vinyls are available. If you wish to place an order for Vinyl you are welcome to , although as they are still retooling the machine , Vinyl production could take up to 1 week , more or less for them to be ready. Anyways , if you purchase anything from us we will always keep you informed via Bandcamp. We'll post photos of our releases soon. Many thanks to everybody for your endearing love and support. /Lab37 Quote Link to comment Share on other sites More sharing options...
Lab37Records Posted July 7, 2020 Author Share Posted July 7, 2020 (edited) After we spent countless hours (weeks in fact) digging through lots of music that would be worth the effort to make another great album , we finally came to a consensus and decided to release this today. VA - Genetically Modified (Available in "12 Vinyl , CDr and Digital) Kind regards , best wishes and please , enjoy! See you all soon! /Lab37 Edited July 7, 2020 by Lab37Records Album title linked to Bandcamp album. :) Quote Link to comment Share on other sites More sharing options...
Lab37Records Posted July 10, 2020 Author Share Posted July 10, 2020 Update: Vinyl services are back to normal. Quote Link to comment Share on other sites More sharing options...
psyhoe Posted July 13, 2020 Share Posted July 13, 2020 Just want to let you know I received my order today. The vinyl are real 1 Quote Link to comment Share on other sites More sharing options...
Lab37Records Posted July 13, 2020 Author Share Posted July 13, 2020 Thanks for sharing and for your support Psyhoe. Quote Link to comment Share on other sites More sharing options...
Lab37Records Posted July 14, 2020 Author Share Posted July 14, 2020 (edited) Hello dear music lovers. We decided to make a public announcement regarding the Vinyls for the moment as Psyhoe informed us that the sound Quality is not proving to be satisfactory. Psyhoe pointed the Doc Von Ooze vinyl sounds ok but does not sound ''Deep and Juicy'' while the Journey Into Acid has hissing all over it and this is totally unacceptable. Not just this situation is totally unacceptable but also unfair because the music we are pressing deserves the best it can get. We're really unhappy and severely stressed with this situation and we have already contacted the company that is producing these cuts so as for now we are waiting for a solution from their part. We are demanding fresh proper cuts and replacements to our customers with Vinyl that provide a proper clean and powerful signal , else we will demand refunds and we will compensate customers that have bought the Vinyls. As for the moment we are going to remove the Vinyls off our page until this situation is resolved to avoid any further damage , because we don't want to supply anybody with items that have completely terrible sound quality. If the company that produces the Vinyls does not sort this problem out for good , we're deeply saddened by the fact we have to stop publishing our releases on such format and we will just publish them on CD's (and you can be sure they are real , they just won't have these issues as Vinyls can have and the music will sound good on them as it's a Digital Media and not Analogue one). Even tho , this is not due to a a fault of our own , but the manufacturer themselves (which they better step up and take some responsibility over this) we offer our deepest apologies to everyone and as it's for the moment we're deeply saddened and heartbroken about this as we always loved Vinyl but if this is the way it's going to be we will have to drop it. Feel free to order CD's since they won't have any of these issues if you wish to do so. PS - We spoke to Draeke (Dat Records) once regarding Vinyls and he said: ''they were a pain in the butt''. Now we understand. We'll keep everyone updated regarding this and hopefully a positive outcome will come out of this. Thank you for your time. Edited July 14, 2020 by Lab37Records Quote Link to comment Share on other sites More sharing options...
Lab37Records Posted July 14, 2020 Author Share Posted July 14, 2020 Hello everyone. As the Vinyl quality is nowhere up to our standards , we are stopping Vinyl publishing and we are going to refund our customers that have bought the Vinyls. Our apologies for this situation. From now on we will just be releasing in Digital and CDr. We'll be happy to post photos of our CD's when they arrive. Kind regards and all the best , /Lab37 Quote Link to comment Share on other sites More sharing options...
Lab37Records Posted July 14, 2020 Author Share Posted July 14, 2020 Hi again ! So after this ''lucky streak''' , we had words with the manufacturer and as they seem to think their products are of very good quality they simply cut us off. So , no more Vinyls and no more CDr's. It's a simple as it gets. Those that ordered the CDs , they are obviously on the way and those won't have any problems , as for the Vinyl ones , we are going to refund our supporters soon as we can. We apologise for all this trouble and certainly none of this would've happened if companies that produce the records would act professionally instead of cutting Label Managers off because we simply pointed the issues and what they need to improve on , but they just simply cut us off completely. It's a sad moment not just for us but for the Music Industry and Record Labels which they depend on , in order to produce records so we can all contribute to the Music Industry in a positive way. But that's ok. In the end it's their loss as we already had our share of our loss. Despite all these backlashes , we hope that we start a fresh new chapter as we are more than happy to put all this behind our backs and release directly in Digital format which is an instant service without any waiting times (specially now when the whole world is in chaos with the Covid-19 as we all know) , so it's best for us , our fans and supporters that are able to get our releases instantly (although we know it's not the same as holding an actual record but that's how things seem to be nowadays anyways). Sorry for all this ''mess''. It certainly taught us a lesson that won't happen again. Please , enjoy the music guys! https://lab37records.bandcamp.com/ Quote Link to comment Share on other sites More sharing options...
psyhoe Posted July 18, 2020 Share Posted July 18, 2020 I have recorded a sample of the vinyl of VA - Journey into Acid. i have skipped through Side A of the vinyl to record at various spots. you can hear clearly that there is a continous hissing noise throughtout the whole vinyl. @Lab37Records maybe you can use this sample for the manufacturer as a proof that the quality is poor https://soundcloud.com/psyhoe/va-journey-into-acid-lab37-vinyl-sample Quote Link to comment Share on other sites More sharing options...
Lab37Records Posted July 18, 2020 Author Share Posted July 18, 2020 (edited) Thanks for the time you took recording a sample of it , which of course , it's complete and absolute dreadful quality. Hence why we had words with the Manufacturer , they didn't like what we had to say , specially after they assured us their service would be clean , professional and we put our trust in them. After we had words with them , unfortunatly as they somehow think their service is of good quality , they cut us off , hence why we quit releasing on physical media to avoid more incidents like these because we don't want any more "bad vibes" and stress thanks to their not-so-incredible work. Also , we're going to refund you Psyhoe and other customers that bought the Vinyls. We've also already edited our discogs and updated our releases with notes and reason for the Cdr Limited Editions and the Vinyl Mispress. @psyhoe Vinyl and CDr owners: if you wish to take photos of the Vinyls and scans of the cds , please feel free to contribute and add them up to our Discogs. We sure had a "wave of bad luck" , specially as a new record label that just started and we're happy this is all over. We are going to continue but our releases will just be Digital in order to avoid all kinds of issues that come from 3rd parties because this is truly shameful , specially from a Manufacturer to press Music like this and we're really sorry that things turned the way they did. We're more than happy to continue our work with Digital for maximum efficiency and deliver what you pay for , without any waiting times and the quality we all stand for. Edited July 18, 2020 by Lab37Records Quote Link to comment Share on other sites More sharing options...
Widar Posted July 19, 2020 Share Posted July 19, 2020 Sorry to hear about this, what's the name of the manufacturer? Could be good to know so that noone else ends up in this situation. Quote Link to comment Share on other sites More sharing options...
Lab37Records Posted July 19, 2020 Author Share Posted July 19, 2020 Sorry but we're not going to slander or bring any publicity onto them especially after the damage they caused. And because of that we're not going to disclose any names. What happened to us can happen to any record label as producing physical products is always prone to risk. Also , manufacturers can always show you one thing and then come with another. They didn't reach the quality we wanted and expected. Therefor they damaged our company and they damaged our customers , so our contract was terminated. We just wish that , what happened to us won't happen to any other businesses. All businesses go through stuff , that's just how things are. If nobody wants to end in our situation , just better stay away from pressing records because it takes a lot of everything. Quote Link to comment Share on other sites More sharing options...
Lab37Records Posted July 21, 2020 Author Share Posted July 21, 2020 (edited) Hello guys. Next week we're gonna refund you @psyhoe also @Widar for the Vinyls . Everyone that bought the CDr's they should be fine and we also made sure everybody downloaded the digital versions of the releases. Thank you everybody for the kind support you have given us and sorry that things didn't work the way we wanted them to. This label is now closed. A final word : We created a new place where we will be making new releases with new music (as in like : we're not going to release old records made in the past but rather new material instead even tho you might call it ''old'' , so maybe it's just for people that like and enjoy new music in old school style.) just in digital format. For now we're not going to link anything here and if we do it we'll announce it with the new label. Best regards and take care. Edited July 21, 2020 by Lab37Records Quote Link to comment Share on other sites More sharing options...
Widar Posted August 4, 2020 Share Posted August 4, 2020 On 7/21/2020 at 2:39 PM, Lab37Records said: Hello guys. Next week we're gonna refund you @psyhoe also @Widar for the Vinyls . Where is our refunds? Don't force me to go via PayPal, Felipe Quote Link to comment Share on other sites More sharing options...
technosomy Posted August 5, 2020 Share Posted August 5, 2020 here we go again! Quote Link to comment Share on other sites More sharing options...
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